Why is my rendering speed abnormal?

1. If you are using 32-bit Max files on a dual core or quad core machine, the usage of the CPU will not reach 100%. A way to solve this problem is to use a 64-bit 16 core machine.
2. If you are using a 32-bit mesh then the usage of the CPU will not reach 100%. To solve this problem is to replace the mesh files.
3. Some objects with displacement can lead the CPU not to reach 100%.
4. Some tranparent objects with re-surface may lead the CPU not to reach 100%.
5. A single object rendering block slows down the rendering time of the scene.
6. There is something wrong with your photometric webs.

Why are my textures lost?

There is a very slim chance of missing maps/textures when using Fox Render farm, however if it does occur then please check the presence of the following:
1. If you are using a max package which contains an archive either in a Chinese version or a design version this can cause errors resulting in the maps not being compressed into the package.
2. The Max files with maps to the textures being contained in a separate project directory will cause loss in textures. To correct this problem the maps must be placed into the same project directory as the Max file or its subfolder.
3. If the texture analysis exists but is not showed on the render, then this may be the result of an error in the submitting process.

What is the difference between full-speed render and high-priority render?
Within the task control layout you have the choice between "full-speed render" or "high-priority render". The differences are as follows:

Full-Speed Render: Choosing this option, the system can call machines as many as possible for your rendering task (the current settings for individual users may be up to 200 machines). For a normal animation you can choose full-speed rendering with reassurance and our system can provide you with enough machines simultaneously to render your scenes.

High-Priority Render: This option allows your render to 'jump the queue' even if the system is busy. There is no additional charge for this service and it will give you the opportunity to check the result of the first frame which will allow you to highlight any errors before they have been applied to each machine. This in turn will save you time and money.

If my render is running but I have insufficient funds, what will the outcome be?
When your scene is being rendered the cost of each frame will be calculated and deducted from your balance once completed. Therefore if you have insufficient funds to complete the scene the render will automatically be suspended. Fox Render farm will retain your images in a temporary directory until the system has been able to collect the sufficient funds. If the balance has been insufficient for seven days then Fox Render farm will delete the temporary directory.

If you are running multiple renders and your balance is insufficient, not all renders will be suspended as some may already have been paid and completed prior to the balance running out. Therefore these will still be available.